The Arab League's Role in the Syrian Civil War Article

The Arab League's Role in the Syrian Civil War - Article Example There is also the theme of government response and the consequences that such consequences carried. This theme makes it very important to discuss the overall concept of political authority and power utilization. This is because from every indication, the response of the government as an authority and holder of power was something that dragged the Syrian Civil War to levels it can currently be found (Zartman, 2012). Cooperation and interferences that were received both internally and externally from the Arab League were also highlighted as an important theme in the article. Finally, the future of Syria was an important theme raised in the article that leaves the reader thinking if there is any hope at all for Syria from the current position it finds itself. The major theoretical position outlined in the article was international relations. As explained by Carlsnaes (2012), international relations encompass the relationships that exists among countries as exemplified through the roles of sovereign states, international organizations, non-governmental organizations, and even multinational corporations. The article clearly shows how each of these stakeholders played critical roles in the Syrian Civil War. Most of these roles were discussed under â€Å"External cooperation and interference† section of the article and clearly outlined the positive and negative outcomes with international relations. By emphasizing more on the role of the Arab League, it is very easy for the reader to get a sense of urgency for change with ongoing development of Foreign Policy Analysis. This is because the author constantly expressed mixed feelings about the impact of the real roles of the Arab League as it was not very clear whether the Arab League re gistered their presence for the purpose of serving its long awaited ambition for independence and unity or whether the regional body was there to focus directly on stopping the war. Into the future, it is important that

Outline the way that China has been affected by the recent financial Essay

Outline the way that China has been affected by the recent financial crisis of 2008 and subsequent recession. Explore their econ - Essay Example In 2008, the problem was in the sub-prime market in major investment banks in Wall Street. The turning point in 2008 in the crisis was the fall of Lehman Brothers. The world was soon involved in this crisis as many government rushed to implement nationalization policies in their countries to prevent further damage. A number of bad debts also arose during this period because there was a great deal of selling of financial assets with the mortgages that were given out and they were sold all over the world but this became a complex procedure as more and more countries were lending and banks and other financial institutions did not have an idea as to how far in the globe their loans were going. A credit crunch arose in the world which led to a break in the lending system in the world as there was no money to give. This had a detrimental effect on the entire world’s economies including China (Krugman 2009). A fall in output occurred due to the burst of this real estate bubble. This lead to nationalization all over the world as aforementioned and governments made failed attempt after failed attempt to assuage the situation. The government injected more and more money in the economy because demand had fallen and banking systems were trying to hold on. Chinese government increased their spending as well as made tax cuts wherever they could in order to improve the situation of the economy (Soros 2008). The focus of economies including China shifted in two ways. The debt was the responsibility of the public not the private sector since the government had nationalized the economy. And finance was no longer the epicenter, it was the government. Bankers were unwilling to lend and buy bonds because they were fearful of the future due to the crisis. Therefore the financial markets continued to worsen in 2009. China seems to be doing well after just a short duration of time while the other countries are still suffering the blows of the crisis. China in fact had growth of double digits even though it is vulnerable to the changes in the economies of the world. The government in China had to inject money equal to 14% of the GDP in order to boost the economy when the markets in US and Europe fell and they didn’t demand any exports. Social aspects of this injection was relatively little, only about 20% of this stimulus, and the rest went to investment in fixed asset such as concrete, steel and this also lead to the world’s speediest rail system being built in China. Even though this sector was working with excess capacity, the government considered this action to be the correct one (Goodstadt 2011). In 2009 as well, China underwent its own real estate bubble. In this bubble, the prices of apartments shot up by 50 to 60% of their original price, especially in Shanghai and Beijing. New complexes that were being built were abandoned because demand was falling, and so there were half built places all over the country, and there was no sign of growth as no one was constructing which is the first step in order to have a house to sell (McLean & Nocera 2010). The prices of houses were also way beyond the incomes of people and households in the economy. This lead to expansion of credit in China, but one which was cheap, and wages were bogged down artificially so that household transferred their income to businesses and rather than consuming,

Mintzberg’s 10 Managerial Roles Essay Example for Free

Mintzberg’s 10 Managerial Roles Essay This chart summarizes a manager’s ten roles: | | |Mintzberg’s Managerial Roles | | | | | | |Category |Role |Activity |Examples | | | | | | |Informational |Monitor |Seek and acquire work-related |Scan/read trade press,   periodicals, | | | |information |reports; attend seminars and | | | | |training; maintain personal contacts | |   | | | | | |Disseminator |Communicate/ disseminate information |Send memos and reports; inform staffers and | | | |to others within the organization |subordinates of decisions | |   | | | | | |Spokesperson |Communicate/transmit information to |Pass on memos, reports and informational | | | |outsiders |materials; participate in | | | | |conferences/meetings and report progress | |   |   |   |   | | | | | | |Interpersonal |Figurehead |Perform social and legal duties, act |Greet visitors, sign legal documents, attend| | | |as symbolic leader |ribbon cutting ceremonies, | | | | |host receptions, etc. | |   | | | | | |Leader |Direct and motivate subordinates, |Includes almost all interactions with | | | |select and train employees |subordinates | |   | | | | | |Liaison |Establish and maintain contacts within|Business correspondence, participation in | | | |and outside the organization |meetings with representatives | | | | |of other divisions or organizations.   | |   |   |   |   | | | | | | |Decisional |Entrepreneur |Identify new ideas and initiate |Implement innovations; Plan for the future | | | |improvement projects | | |   | | | | | |Disturbance Handler |Deals with disputes or problems and |Settle conflicts between subordinates; | | | |takes corrective action |Choose strategic alternatives; | | | | |  Overcome crisis situations | |   | | | | | |Resource Allocator |Decide where to apply resources |Draft and approve of plans, schedules, | | | | |budgets; Set priorities | |   | | | | | |Negotiator |Defends business interests |Participates in and directs negotiations | | | | |within team, department, and organization | In the real world, these roles overlap and a manager must learn to balance them in order to manage effectively. While a manager’s work can be analyzed by these individual roles, in practice they are intermixed and interdependent. According to Mintzberg: â€Å"The manager who only communicates or only conceives never gets anything done, while the manager who only ‘does’ ends up doing it all alone.†

Employee Motivation As A Hotel Industry Factor Tourism Essay

Employee Motivation As A Hotel Industry Factor Tourism Essay Motivation of employees is not a new phenomenon, however very little attention paid to him.  The major and most successful companies are svjestne importance of human factors in their organization, but, unfortunately, is much more smaller and not so successful that profit only the vision, mission and sole objective.  Many people are not thinking and not thinking about ways to enable them to profit, and abuse of the man and his knowledge and skills has never been respected, nor will it.  Loss of employee loyalty is the result of failure to comply with the individuality of employees, their desires and needs. How important is the motivation of employees, particularly in the hotel industry, will be explained in the following presentation. For the poptpunije treatment given topic, will be given an adequate theoretical basis in the first part, where he will talk about motivation as a concept, the process of motivation, original and contemporary theories of motivation, usually applied motivatorima, link between employee motivation and human resource management, and related  between the employees motivation and leadership. The second part will be arguments about the specifics of the hotel product and the motivation of employees as a factor of success in the hotel industry. The third part will respond specifically to the given topic and show how a successful company, Hit Montegro, motivate employees in your hotel, Maestral, which gives an advantage, as the concept develops and determines the business and what this hotel stands out from all others, not only  in Montenegro, but also beyond. Part I theoretical foundation 1.  MOTIVATION definition, division, the process of motivation Motivation is a complex area of human behavior.  The term motivation comes from the Latin word moves, which means movere; move. Under the motivation we podrazumijevati sum of factors that influence people to behave in a certain way, and especially to invest a certain efforts to achieve or accomplish something. The economic system of business motivation is hidden inside the driving force behind overall economic pattern that connects and arranges the target all economic efforts and integrate them into one whole.  In the process, motivation is manifested as the main driving force of creation. Work motivation is a system of methods, procedures and actions which encourages, directs, and reinforces the behavior of certain employees, in order to realize a larger and more favorable results. Basic assumptions about the motivation: à ¢Ã¢â€š ¬Ã‚ ¢ Motivation is a positive people feel good only if they are motivated. à ¢Ã¢â€š ¬Ã‚ ¢ Motivation is one of the factors that influence the behavior of individuals.  Other factors: capacity, resources, working conditions à ¢Ã¢â€š ¬Ã‚ ¢ Motivation is always less than sufficient and should be periodically renewed.  Time can be lost. à ¢Ã¢â€š ¬Ã‚ ¢ Motivation is the means by which managers can relate to offices in the organization. Motivation can be: subjective and objective. à ¢Ã¢â€š ¬Ã‚ ¢ Subject motivation is defined in two forms: moral motivation of workers (conscience, responsibility, pride, ambition, knowledge, etc.). Materjalna and motivation (interest in the job, salary, stimulation, etc.).. à ¢Ã¢â€š ¬Ã‚ ¢ Objective motivation occurs at the level of the firm, on its reputation, strengthen, and similar recognition.  ie.  If you contribute to the reduction of the higher entropy of the system (firm). Speaking of motivation, we can not to speak about human needs.  The need is expressed through a lack of something and is associated with goals.  Therefore, the need is internal, external and objective aspects of motivation The process of motivation the process of meeting the individual needs of employees, consists of several stages: à ¢Ã¢â€š ¬Ã‚ ¢ Employees identify their needs which is what it lacks and what he wants to achieve? à ¢Ã¢â€š ¬Ã‚ ¢ Looking for ways to meet the needs deficiency creates a kind of anxiety, and he seeks a way to eliminate à ¢Ã¢â€š ¬Ã‚ ¢ strives to achieve the goals which reduces the need à ¢Ã¢â€š ¬Ã‚ ¢ act appropriately à ¢Ã¢â€š ¬Ã‚ ¢ To get the reward or punishment à ¢Ã¢â€š ¬Ã‚ ¢ Re-evaluates its needs Satisfaction is often in the literature and in empirical research identifies with the concept of motivation.  These two terms are certainly related in large measure are mutually conditional, but undoubtedly is to be different. Under the satisfaction of employees involves the subjective evaluation of the degree of satisfaction that derives from the personal assessment of their satisfaction with various aspects of belonging to the organization.  And so happy employees pijre primarily related to the perception of employees and the extent to which they met their motives and above all the motives that are perceived as important for their involvement.  Best illustrates the differences following chart: (motivation,result,satisfaction) Chart 1st  The difference between motivation and satisfaction Source: Developed author If you are motivated enough for the job you do, it will certainly affect your final performance.  After a job well done following the feeling of satisfaction. 2.  THEORIES OF MOTIVATION   A large number of theories of motivation which, in fact, complementary to one another.  The following table provides a list of major theories.   Table 1  Theories of motivation   Name Type theory theories theorist and /   Theories instrumentalnosti Tejlorizam Teylor (1911)   Theories content theory hijararhije needs Maslow (1954)   ERG Theory Alderfer (1972)   Managerial theories need McClelland (1973)   Two-factor model of Herzberg (1957)   Theory X and Y McGregor (1960)   Theories of goal setting process theory Latham and Locke (1979)   The theory of equality Adams (1965)   Theory expectations Vroom, Porter and Lawer (1964, 1968)   Learning theory Bandura (1977)   Source: Michael Armstrong, Armstrongs handbook of human resource management, 11th ed., Kogan Page, London, 2009, p.319   As you notice, there are three kinds of theories of motivation in which:   à ¢Ã¢â€š ¬Ã‚ ¢ Theories instrumentalnosti belong to the original theory of motivation   à ¢Ã¢â€š ¬Ã‚ ¢ Theories of content are also in the original theory of motivation   à ¢Ã¢â€š ¬Ã‚ ¢ Theories are in the process of modern theories of motivation   Theories instrumentalnosti bazraju the attitude that people are motivated to work through reward and punishment.  One of the major theories instrumentalnosti is called.  Tejlorizam, which is named after its founder, Taylor, who wrote:   It is impossible for any extended period of time, to encourage their employees to work more than others, the ordinary that surround them, if you are not sure to check a large and permanent wage increases.   This theory is still widespread and can be successful under certain circumstances.  However, its use is ignored other human needs and disturb the relations among the employees.   Theories of content based on the attitude that people do to meet their needs.  As an important aside the following:   Hierarchy of needs theory (Maslow) in every human being there are five primary needs that meet the hierarchical order:   à ¢Ã¢â€š ¬Ã‚ ¢ physiological food, water, shelter and all.  bodily needs   à ¢Ã¢â€š ¬Ã‚ ¢ security physical and emotional safety and protection   à ¢Ã¢â€š ¬Ã‚ ¢ Social belonging, love, friendship, acceptance by others   à ¢Ã¢â€š ¬Ã‚ ¢ respect self-esteem, status in society, recognition of environmental   à ¢Ã¢â€š ¬Ã‚ ¢ samoaktuelizacija development and progress, potential exploitation of personal fulfillment and inner satisfaction with them.   The first two groups are the needs of lower-order and meet the external mechanisms (salary), and the other three were of a higher order and satisfy the internal mechanisms (attitudes, values, expectations).  The role has motivatora Unmet needs, which, when it takes satisfy the needs.  This theory has not been verified numerous empirical studies and criticized because of too much generalization.  Namely, different people have different priorities and it is difficult to accept Maslovljevu hijararhiju needs.   ERG Theory (Alderfer) predicts three types of basic needs:   à ¢Ã¢â€š ¬Ã‚ ¢ existential needs the basic material necessary Poreba every man for life.   à ¢Ã¢â€š ¬Ã‚ ¢ the need connection the desire of people for the realization of interpersonal relations   à ¢Ã¢â€š ¬Ã‚ ¢ development needs the desire for personal development, training and advancing   Alderfer abolished the hierarchy of needs and claims that it can simultaneously satisfy multiple needs.  When it comes to frustration due to inability to meet the needs on one level, increases the desire to satisfy the needs of another and, often, lower level.   McClelandova theory of needs, the needs of managerial theory focuses on three types of needs:   à ¢Ã¢â€š ¬Ã‚ ¢ need for achievement striving for success and greater achievements in relation to existing standards.   à ¢Ã¢â€š ¬Ã‚ ¢ the need for power the desire for influence and control over others.   à ¢Ã¢â€š ¬Ã‚ ¢ the need for merging the desire to be loved and accepted by others.   This theory assumes that successful managers who have a high need for power and personal success without the desire for merging.   Two-factor model Motivation-hygiene theory (Herzberg) based on the assumption that the individual attitude of employees towards work determines success or failure of work.   Factors that influence job satisfaction and dissatisfaction are the following:   à ¢Ã¢â€š ¬Ã‚ ¢ Motivatori related to the work itself (job, recognition, promotion) and meet the needs of the individual to prove their own.  These are the factors that cause lack of satisfaction to those that cause pleasure.   à ¢Ã¢â€š ¬Ã‚ ¢ Kontestualni factors factors of working environment, environment, hygiene factors, which act as prevention to prevent dissatisfaction.  This is a set of factors than those that cause frustration to those who do not cause dissatisfaction.   On the positive motivation may affect only the first group, while another can only reduce dissatisfaction, but not increase satisfaction.   The opposite of satisfaction is not dissatisfaction, but the lack of satisfaction, and vice versa.So, just motivatorni factors contribute to job satisfaction, and only factors contest discontent.   Theory X and Y (McGregor) starts from two different assumptions about human nature: the negative X-and Y-positive.   Theory X assumes that the behavior of employees Guided needs of lower order.   à ¢Ã¢â€š ¬Ã‚ ¢ Employees do not like to work and izbjegavaĆ¡e work whenever possible   à ¢Ã¢â€š ¬Ã‚ ¢ must be force to work under the threat of punishment   à ¢Ã¢â€š ¬Ã‚ ¢ avoid responsibility and seek precise directives from their bosses   à ¢Ã¢â€š ¬Ã‚ ¢ They have little ambition and their safety comes first   Theory Y assumes that the behavior of employees Guided needs a higher order:   à ¢Ã¢â€š ¬Ã‚ ¢ Employees understand the business as a natural need for such leave   à ¢Ã¢â€š ¬Ã‚ ¢ Dedicated to the tasks and training   à ¢Ã¢â€š ¬Ã‚ ¢ They are ready to accept responsibility   à ¢Ã¢â€š ¬Ã‚ ¢ are able to make decisions and they need povjeravati responsible and challenging jobs.   Theories of the process (the modern theory) focus on the psychological processes that affect motivation.  Process theories are certainly more useful to managers of the theories of motivation because it gives concrete instructions for the application of motivational methods.   The theory of goal setting (Latham and Locke) motivate employees three mechanisms:   à ¢Ã¢â€š ¬Ã‚ ¢ Specific and clearly set goal difficult but achievable attainable, because it is in human nature and the need to prove self.   à ¢Ã¢â€š ¬Ã‚ ¢ Feedback on achieving set targets people want to be informed of how well that worked and the results achieved.   à ¢Ã¢â€š ¬Ã‚ ¢ Participation of employees in setting goals increases their motivation, efficiency and confidence.   Equity theory (Adams) one in the organization expects that efforts to win the same prize as well as his colleagues who performed the same job.   When employees believe that they made wrong comes to the creation of tension (not so much effort into the entrance of their work as before, consider that spend too much time, give notice).     Expectations theory (Vroom, Porter and Lawer) developed a situational model of motivation that explains why one and the same person makes various efforts in different situations.  Vroom argued that there are two factors that determine the effort that employees invest in their work, the first the value of individual awards that would enable them to meet their needs related to security, autonomy, samoaktuelizaciju, and another the likelihood that the amount of awards depend, in fact,  of individual effort.   Porter and Lawer complement this theory and created a new model where the motivation will, in addition to the effort, the final performance of the employees affected and: knowledge and skills and the expected role (what employees want to work and what is expected of them to work).   Chart 1st  Motivation Model Porter and Lower   Source: Michael Armstrong, Armstrongs handbook of human resource management, 11th ed, Kogan Page, London, 2009, p.326   Learning theory (Bandura) emphasis is on learning to adapt behavior.  Behavior which withdraws the award will be repetitive, and it pulls you avoid penalty.  The consequences of past behavior influence the future actions of employees.  Model behavior of employees is reflected in the following: a stimulus response a result future reactions.     Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Managers can influence employees to change behavior: support, avoidance, lack of support, or punishing, with respect to some rules:   à ¢Ã¢â€š ¬Ã‚ ¢ Do not reward all equally, but the performance   à ¢Ã¢â€š ¬Ã‚ ¢ Clearly tell people what to do to be rewarded   à ¢Ã¢â€š ¬Ã‚ ¢ Be sure to tell what sins   à ¢Ã¢â€š ¬Ã‚ ¢ Do not punish the others   à ¢Ã¢â€š ¬Ã‚ ¢ Be fair.   3.  Employees motivation and human resource management   Link between employee motivation and human resource management best illustrated in the following diagram.   Chart 3rd  The influence of individual effectiveness in human resource management   Source: Robert Mathis and John Jacson, Human Resource Management, 11th ed, Thomson South-Western, USA, 2008, p.81   From the individual, negovih knowledge and skills, motivation and support they receive from the company you work for, and the nature of the business depends on the job satisfaction, employee loyalty to the company, productivity, quality and service.   The above variables are used for measuring the effectiveness of human resource management.   Namely, if the employee is not motivated enough, it will first be reflected in his performance, then all other variables, so therefore the effectiveness of human resource management be in the lower level, and vice versa.   4.  MOTIVATORI   Motivatori are things that come to pojedninca activities or methods which can reconcile the conflicting needs or to emphasize a need in the way that it is assigned priority over other needs. They are the kind of instruments that would strengthen the desire for some achievement, and beyond that to achieve satisfaction, and the means through which to influence the behavior of people.  Motivatori most commonly used are:   à ¢Ã¢â€š ¬Ã‚ ¢ Money   à ¢Ã¢â€š ¬Ã‚ ¢ Security of employment   à ¢Ã¢â€š ¬Ã‚ ¢ allocation of interesting tasks   à ¢Ã¢â€š ¬Ã‚ ¢ The public attribution of merit   à ¢Ã¢â€š ¬Ã‚ ¢ The possibility of training   à ¢Ã¢â€š ¬Ã‚ ¢ The possibility of progress   à ¢Ã¢â€š ¬Ã‚ ¢ Participation in decision-making   à ¢Ã¢â€š ¬Ã‚ ¢ The quality of working environment   à ¢Ã¢â€š ¬Ã‚ ¢ self etc..   5.  Employees motivation and leadership   Using different motivatora to successful motivation of employees in the first row is determined motivacijiskim abilities or samomotivacijom manager.  Namely, the concept of motivation is closely linked to the notion of leaders, team leaders, organizations, companies.  A leader in 21.v.  primarily motivator.  Howard Gardner, professor at Harvard in his work, Leading Minds: An Anatomy of Leadership defines leaders:   The leader is rarely more individuals, or individuals who significantly influence the thoughts, feelings and / or behavior of a large number of individuals.   On the other hand, the great leaders of today were not in their positions that they did not have strong enough motivation to constantly improve and successfully build your career.   One of the greatest leaders of all time, Napoleon Bonaparte was said:   Leadership is the art of motivating a group of people to act towards achieving a common goal   Leadership = MOTIVATION   LEADER = motivator   PART II employees motivation as a factor of success in a hotel INDUSTRY   Advance one that gives a little more and a little better.   Ellsworth Statler (1863 1928)   One of the founders of hotel industry, Ellsworth Statler, the success achieved by the introduction of standards in their hotels, which could provide better quality services at a reasonable price.  He was a great innovator and racionalizator.  The first is to realize the importance of hotel staff: their looks (introduced uniforms), behavior (introduced a Code of Conduct) and knowledge (he founded the Foundation for Education of catering professionals and scientists, and financial help today in the world famous university education hotel administration and hotel management  Cornell Hotel School, Itaca, New York).  Stimulate the workers, allowing the purchase of shares of any hotel in a certain amount, with the allowance of the salary.   In addition to the above sentence, which with strong reasons, the author opens his presentation, he often spoke to employees: The guest is always right!  He pays you and me!    It is clear that the hotel industry has developed precisely for reasons to satisfy the needs and desires of the guest and can not in any case to ignore its importance.  However the question of whether the guest is still a key link in the hotel in 21.vijeku?   Let us start from the well-known marketing concepts:   Needs, requirements, desires and satisfaction of guests in the first place!   Prove that the set theory valid.   Hotel is primarily obliging activity and as such has its own specifics that arise from the specific characteristics of services in relation to the products.  And they are:   à ¢Ã¢â€š ¬Ã‚ ¢ intangibility,   à ¢Ã¢â€š ¬Ã‚ ¢ indivisibility an integral part of its consumer services, ie.  consumer a guest of the hotel.   à ¢Ã¢â€š ¬Ã‚ ¢ Kvarljivost services can not be stored, empty hotel facilities can not be compensated by good or excellent popunjenoÃ…Â ¡Ãƒâ€žÃ¢â‚¬ ¡u in the following time period.   à ¢Ã¢â€š ¬Ã‚ ¢ Variability conditioned by the fact that the subjective factor or a factor crucial for the quality of the man of realization.  The service is Neponovljiva, such as the role of actor in theater boards, it can be on the high level of quality that satisfies customers, but never all the elements in the process of delivery and consumption can no longer repeat.  Simultaneity consumption and provision of services through the interaction of both sides creates a unique atmosphere.   Psycho-physical characteristics of the service providers can significantly cause satisfaction or dissatisfaction with the consumer, regardless of technical, organizational and technological quality of the service segments.  Because of this, the focus quality is transferred to vrÃ…Â ¡itelje services, catering and hotel management staff.  It is important to determine the quality of standards (rules which determine the elements of quality staff in the hotel: the knowledge, skills, experience, appearance, behavior ).  But not enough to meet the standards to achieve competitive advantage in a very turbulent market, what is a tourist.  Guest looking for something more!  Guest search experience!  And this is one of the leading trends that says UNWTO Change from Service to expirience!  Interior, exterior, luxury, luxury, artificial smile   are no longer of crucial importance.  The main trump card of successful hotel in 21.v.  man.   Employees are in the hotel, you love your job and you are satisfied with the performance that you provide?  Masters the necessary skills and knowledge?  As guests, we will see, feel, that to enjoy and of course, be back again, but this time with hrpom friends!   We conclude:   The guest is satisfied if the providers of content services.   These reject the thesis that the home needs, requirements, desires and satisfaction RATING in the first place!  Already perform a new conclusion:   Needs, requirements, desires and satisfaction of employees are in the first place.   And from the above results:   Satisfied employees = employees motivated?   And just the motivation of employees is a key factor for success in all spheres of social life and work, especially in idnustriji hotel where guest satisfaction largely depends on the satisfaction of employees in the hotel.  Sometimes it is possible and the big technical flaws nadomjestiti beautiful gestures of employees, but the latest and most expensive technology, luxury and grandeur can not nadomjestiti unkindness and coldness of the staff will (not) was available during your stay.   A hotel company to motivate its employees, we will see the following example.   PART III practical EXAMPLE   6.MOTIVACIJA EMPLOYEES AS A FACTOR success HOTEL MAESTRAL   Is the set theoretical foundation found application in the local hotel industry?   The answer we seek in the hotel Mistral and also reveal why years ago Hit Montenegro, which owns the hotel, the leading company in the tourist market in Montenegro and beyond.   Hotel Mistral (hereinafter only the mistral or a hotel) do not have much to present.  Just the name tells us a lot.   Mistral is the son of a very good, very good, the luxury, prestige.  Accordingly, you will always be able, during your stay at the hotel, meet many people who have reached their professions so.  Top of the pyramid.   Question: Why?   à ¢Ã¢â€š ¬Ã‚ ¢ Why, when only the hotel building, its exterior, interior and not drawn luxury?   à ¢Ã¢â€š ¬Ã‚ ¢ Why, when the accommodation units (rooms) in general are not so large that guests can enjoy?   à ¢Ã¢â€š ¬Ã‚ ¢ Why, when the rooms still no plasma TVs?   à ¢Ã¢â€š ¬Ã‚ ¢ Why, when all the rooms still have Internet access?   à ¢Ã¢â€š ¬Ã‚ ¢ Why, when a cup of coffee exude more humility than the refinement?   But the most important issue only follows:   Why, despite the above, all hotel guests coming back again, even for the same amount of money can get a spacious room, more beautiful towels ?   Answer:   Because they are satisfied with experience and treatment given to them in the hotel!   Because unlike other hotels, the hotel Mistral has a soul.   Soul Maestral make its employees, whereby it is important to emphasize all employees of higijeniÄ arke to Executive Director.   We arrive to a new thesis:   Guests of the hotel Mistral are satisfied.   Return to the thesis of the previous section:   The guest is satisfied if the providers of content services.   Satisfied employee = motivated employee!   With certainty we can conclude:   Staff at the hotel Mistral motivated.   The aforementioned conclusion shall be taken as a starting point the thesis that the next exposure to be adequately argued.   7.  BUSINESS STRATEGY   As evidence that the employees, their motivation, but considerations when creating a strategy, defining the vision, mission and strategic goals, the next presentation will be separated only fragments of importance for this work.   Business idea of the company as follows:   With knowledge, marketiÃ…Â ¡kim thinking and professional approach we offer a high level of service and make good business results in the hotel complex, which allows our guests accommodation, dice, entertainment, recreation, enogastronomske pleasures and good conditions for business activities.   Objectives and plans of the hotel were based, and today is based, among others the following setting:   à ¢Ã¢â€š ¬Ã‚ ¢ attractiveness, innovation, expertise, kindness, and create nadstandarnom offer the advantage ahead of the competition and achieve the return of guests   One of the very high goals and requirements that the company has set before him as follows:   à ¢Ã¢â€š ¬Ã‚ ¢ the company offers full-time staff employment, adequate wages, the possibility of development, education, training and career   High standard and the company has set a vision and high expectations of the management company and some of them are:   à ¢Ã¢â€š ¬Ã‚ ¢ Hotel Mistral house will be satisfied, creative, motivated and professionally competent staff, which will continually increase revenues, value additions and visit hotels.   à ¢Ã¢â€š ¬Ã‚ ¢ Hotel Mistral will represent one of the pearls of the tourist offer of Montenegro and as such would represent an example of successful investments in tourism to the satisfaction of owners, employees, narrower and wider community.   In accordance with the above specified, the company is set by among others the following strategic objectives:   à ¢Ã¢â€š ¬Ã‚ ¢ permanent investment in staff development (knowledge, motivation, affiliation)   8.  COMPANY ETHICS   Nowadays the competitiveness of the organization, its reputation, and thus its business success are inseparable from ethics.  It can be said that ethics is the foundation of successful companies and management that relies on trust.  Companies in which the rule of justice and fairness are often companies that respect ethical principles.  A way that employees see a significant impact on the fairness of the organization.  Sense of fairness is associated with greater commitment to employees, the higher degree of satisfaction, which is based on the organization, business, leaders, and conduct that reflects a sense of belonging to the company. This company is exactly Hit Montenegro.  Mistral its reputation gained primarily fostering the right values and good application of the Code of Ethics.   It may sound contradictory, if we note that the largest part of the profits from the casino collected mistral.  But I do not need much pojaÃ…Â ¡njavati.  Ask one why casino players will soon decide to invest their money in Maestralov casino, and not in another, perhaps better equipped.   The answer lies in business ethics, codes of ethics and employees who implement.   Working in such an environment, where you know you will not mislead anyone, where all will be as clear as day, is really a big driver of your energy, you surely will not spare to spend in the job at hand.   9.  Strict LABOR LAW   Professionalism in the hotel Mistral is reflected, inter alia, in strict compliance with the law on paper.  It can happen that you start work, and that you are not previously signed a contract with the employer.   FasciniraĆ¡e you the following story from practice: Seasonal worker came fully prepared, just in time to his position for the first time.  That day was supposed to sign the contract.  Through the half-hour lawyer appeared with the words: Excuse me please, now I saw that the director did not sign a contract, and is absent.  Can you come tomorrow he comes today and the contract will be ready in the morning?  Sorry again, but I think its wrong to do, and do not have a signed contract, you agree?  Of course.    The said employee is satisfied on the first day that really work for professionals, as his nagovjeÃ…Â ¡tavali earlier.   Further.   à ¢Ã¢â€š ¬Ã‚ ¢ Iplata monthly benefits to all employees every fifteenth of the month.  Deviations were not, and theres not likely that delayed payments to employees or not that month, expressed with one decimal digit, is 0.1%.   à ¢Ã¢â€š ¬Ã‚ ¢ UraÄ unaĆ¡e you and overtime work, night work, work during the holidays, work on Sundays.You and paid travel expenses and meals at the hotel.   à ¢Ã¢â€š ¬Ã‚ ¢ If you are a seasonal worker, you will be provided accommodation in nearby hotels.   à ¢Ã¢â€š ¬Ã‚ ¢ Paid you life and health insurance.   à ¢Ã¢â€š ¬Ã‚ ¢ Business book you filled and safe.   à ¢Ã¢â€š ¬Ã‚ ¢ You have two free days a week and the right to annual leave and the right to paid sick leave.   à ¢Ã¢â€š ¬Ã‚ ¢ All your rights foreseen by the law on work, safety and employment contract have been met at every opportunity.   SloÃ…Â ¾iĆ¡ete is that rare company in Montenegro, especially in the hotel, which apply this system work, which, logically, employees fully responsible.  And this is one more reason to stay in Maestral and not iznevjere trust.   10.  Fee and gratuity   Results of the survey, which was conducted a few years ago one of the employees in the hotel Mistral, showed that approximately 70% zaposelnih declared that their main motive for work is not salary.   However, should podcijenjivati importance of monetary compensation.  Bearing in mind that the hotel has a high occupancy rate throughout the year, and that primarily comes to the casino hotel, the hotel employees are well paid, which gives a good basis for the investment of additional effort and better results.   Wages are not only monetary income of employees in the hotel.  From two to three times a year all employees have a raise, as a form of additional stimulus.   If your job requires direct contact with guests, it is quite certain that you will leave a tip, which can sometimes be higher than your monthly salary.  It is understood that you will not get a tip if you have left a negative impression on the guests, whether your neljubaznoÃ…Â ¡Ãƒâ€žÃ¢â‚¬ ¡u or non-professionalism.  But, as you care to maintain good relations with colleagues, you share tips.This is one of nepisanih rules and actually proved successful in practice.  At the end of the day you and your associates happy.   11.  OTHER BENEFITS   Public represents an important part of almost every employee compensation and they are determined as indirect monetary or non-pecuniary compensation that employees receive because they continue to work for the company.  The financial compensation was the word in the previous chapter, and that all the Mistral provides more benefits to their employees we will see from the next exposure.   The last two years for the new year, all employees had the opportunity to do a certain period of use by one Thai massage.  All employees have certain discounts at partner hotels, Montenegro Airlines.  Fee in the union, two times a year to receive packages with food.  Union also provides benefits in some hotels during the winter / summer months.   12.  STAND MANAGER TO EMPLOYEES   Peter Drucker says, They are not workers, they are people. A manager should be treats people with dignity is respect.   Already during the introduction to your superiors conclude that the word of professionals who know their job well and who is ready to help and to teach.  Through a friendly conversation, in his office, in the conference room or an aperitif in the bar, we introduce the vision, m

Hamlet: Nature of Truth Essay -- GCSE Coursework Shakespeare Hamlet

Hamlet:   Nature of Truth Hamlet  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   To some, truth is something that is absolute and unchanging. To others, truth is volatile and inconstant. In the 16th and 17th century, the foundations of civilization itself had been shaken. Many of the ideas which were thought to be absolutely true had been plunged into the depths of uncertainty. The cosmological, geographical, and religious revolutions called into question the nature of truth itself. It is no wonder, then, that some of the great writers at the time included within their works a treatise on the ways in which truth is constructed. Because of the major ideological revolutions that shaped his world Shakespeare used characters and theatrical devices to create their own ideas on the construction of truth. Shakespeare agrees that each individual must search for his or her conception of the truth, based upon our his or her current knowledge, but he uses the limitations of the stage itself to demonstrate this idea. When Ophelia dies at the end of Act IV, Gertrude gives Laertes a vivid description of Ophelia's death, but this death is never acted on stage. We never know for sure whether Gertrude is telling the truth, and if she was a witness to the death, why she didn't try to save Ophelia. The fact that we only hear about the death calls into question the validity of the transmission of knowledge from one person to another, suggesting that truth itself is not something that one will always learn from another, but something that one must find by oneself. Shakespeare further complicates the truth in Hamlet with the many unanswered questions he leaves us with. We don't know for sure if the ghost is truly good or e... ...d by the rest of history. The revolution of thought that occurred in the 16th and 17th centuries forced Shakespeare and other authors to change the foundations of their own thought. They were all willing to present to us their own ideology of truth so that we may benefit from their knowledge. Everyone faces these crises in life, the crisis of one's own opinions being shattered by reality. We may hold on to our opinions, disregarding fact or twisting the facts to fit our theories. But in order for progress to occur, we must at times shed our previous beliefs in favor of ones newly created. We must endeavor to find a version of the truth that is based in knowledge, and one that satisfies our desires. We may never find a version of truth that is satisfactory for everyone. But our search cannot cease. The truth, after all, is in the eye of the beholder.      

Relationships And The Importance Of Communication Essay -- Communicati

Thesis Statement: The success of any relationship relies on one's ability to communicate well. Communication is important in relationships as it allows us to share our interest, concerns, support each other; organize our lives and make decisions; and it allows us to work together. Effective communication is based on the way we talk and listen, how we respond and our body language. We can all learn how to improve the way we communicate. It takes more than words to create a safe, exciting and secure relationship. Too often the signals we send are not those we intend to send. When this happens, both connection and trust are lost in our relationships. When we communicate, we can say a lot without speaking. Our body, our posture, tone of voice and the expression on our face all display a message. If our feelings don’t fit with our words, it is often the body language that gets heard and believed. Nonverbal communication is a rapidly flowing interactive process. Self-awareness and an understanding of the cues you may be sending are paired with the cues others send and pick up from you. To do this effectively, it is necessary to clear your mind of all distractions. Try planning, creating, talking to yourself, thinking about the other person or what to say, then you won't be paying attention to the moment-to-moment experience, have the presence of mind to pick up on nonverbal cues, or fully understand what's really going on in the conversation. Savvy nonverbal emotional communication is also an extremely important resource for managing and avoiding conflict. No part of nonverbal communication speaks louder than your emotions – and nothing can have greater influence over others. Communication is something we all should know is ne... ...ong with those words. Listening means that your interested in learning more about what the people in your life making an effort to tell you and making the efforts needed in order to achieve your relationship goals together. However, it is very important to know all communication between partners has to be open, honest, non-judgmental and patient, if you are to succeed and maintaining a happy and healthy relationship. The importance of being a good listener has brought me to realize the consciousness of how to be more considerate of my friends and family when they are trying to communicate with me and I am in turn trying to communicate with them. Communication has taught me to remove myself from the picture sometime and see in the eyes of people around. I find that when I am more attentive to the needs of those who are trying to connect with me, life is much easier.

Illegal Immigration

When it comes to the country as a whole, everyone has an opinion on how to change it. Most of the time we don’t see eye to eye, but I’m pretty sure we can agree on one thing†¦. Illegal Immigration is a huge problem. It’s something that should’ve been controlled a long time ago and it wasn’t. Now that the issue is out of control, everyone has their hands up in the air and coming up with the most drastic â€Å"solutions†. The issue of illegal immigration really became a big issue when the economy started going down the tubes. It was then that with a tighter control on the country’s budget, we truly realized how much of our aid was going to illegal immigrants. This issue has been on the media for some time. It really came to center stage during this last election. Everything seemed to simmer down just a bit that was until this most recent election. During one of the debates, Mitt Romney made his stance on illegal immigration. As most people know he is against it. It was his later comments that added fuel to the already burning fire. He said that under his administration, he would make so hard on immigrants that they would ask to be deported. I think we can agree that this is extremely harsh method. In order to fix this problem drastic measure must be taken. I personally believe that the key is stopping them before they get here. It’s hard to get illegal immigrants out of the country once their already in. One way to do this is to have tighter security in the Mexican side of the border. If they get through the border in their country and get caught in the US, they should get arrested or fined. Currently if they catch you, they just send you back. If they were to get arrested this would show them, that we are not playing games. I am a strong supporter of securing our borders. Another way to stop illegal immigrations is to enforce visa rules. If a person is awarded a 6 month visa, that doesn’t mean they can stay forever. It is the job of Immigration officials to keep track of visas. Once their visa is about to expire, the person should get notified. They need to know that overstaying your visa is a civil offense. Although I would love to see that changed and made a federal crime. Since I started studying the issue of illegal immigration a lot of my views have changed. I used to be very pro illegal immigration. One of the issues that I feel very strongly about is birthright citizenship, I’m against it. Instead of coming to this country to make a better themselves, some people come here just to have American babies. They need to know that this is not ok; it’s not fair to the innocent children and us who work hard. There are a lot of countries that have abolished this practice. I think America needs to step up and do the same thing. Although it really doesn’t come as a surprise, there are some crimes associated with illegal immigrants. People come here escaping the law they have broken in their countries, but they also break the law here. Other big thing is there is a lot of gang activity among immigrants. Once they come here, they are faced with the realization, that there’s not much they can do as illegal aliens. It is because of this that they turn to a life of crime. There needs to be a global system for crime data. By having this system, Immigration officers can check if the people who are trying to come in are tied to any illegal activity in their countries. Illegal Immigration is an issue that is not going away time some. This something that I am very passionate about. After all I am Hispanic and came from a family of immigrants. There are some people that think I am betraying my culture, because of my views. The truth is that I have seen how people can come to this country and succeed, the right way. By right way I mean, following the laws of this country. We all reap what we sow; if you do things right then you will enjoy the great benefits. Illegal Immigration When it comes to the country as a whole, everyone has an opinion on how to change it. Most of the time we don’t see eye to eye, but I’m pretty sure we can agree on one thing†¦. Illegal Immigration is a huge problem. It’s something that should’ve been controlled a long time ago and it wasn’t. Now that the issue is out of control, everyone has their hands up in the air and coming up with the most drastic â€Å"solutions†. The issue of illegal immigration really became a big issue when the economy started going down the tubes. It was then that with a tighter control on the country’s budget, we truly realized how much of our aid was going to illegal immigrants. This issue has been on the media for some time. It really came to center stage during this last election. Everything seemed to simmer down just a bit that was until this most recent election. During one of the debates, Mitt Romney made his stance on illegal immigration. As most people know he is against it. It was his later comments that added fuel to the already burning fire. He said that under his administration, he would make so hard on immigrants that they would ask to be deported. I think we can agree that this is extremely harsh method. In order to fix this problem drastic measure must be taken. I personally believe that the key is stopping them before they get here. It’s hard to get illegal immigrants out of the country once their already in. One way to do this is to have tighter security in the Mexican side of the border. If they get through the border in their country and get caught in the US, they should get arrested or fined. Currently if they catch you, they just send you back. If they were to get arrested this would show them, that we are not playing games. I am a strong supporter of securing our borders. Another way to stop illegal immigrations is to enforce visa rules. If a person is awarded a 6 month visa, that doesn’t mean they can stay forever. It is the job of Immigration officials to keep track of visas. Once their visa is about to expire, the person should get notified. They need to know that overstaying your visa is a civil offense. Although I would love to see that changed and made a federal crime. Since I started studying the issue of illegal immigration a lot of my views have changed. I used to be very pro illegal immigration. One of the issues that I feel very strongly about is birthright citizenship, I’m against it. Instead of coming to this country to make a better themselves, some people come here just to have American babies. They need to know that this is not ok; it’s not fair to the innocent children and us who work hard. There are a lot of countries that have abolished this practice. I think America needs to step up and do the same thing. Although it really doesn’t come as a surprise, there are some crimes associated with illegal immigrants. People come here escaping the law they have broken in their countries, but they also break the law here. Other big thing is there is a lot of gang activity among immigrants. Once they come here, they are faced with the realization, that there’s not much they can do as illegal aliens. It is because of this that they turn to a life of crime. There needs to be a global system for crime data. By having this system, Immigration officers can check if the people who are trying to come in are tied to any illegal activity in their countries. Illegal Immigration is an issue that is not going away time some. This something that I am very passionate about. After all I am Hispanic and came from a family of immigrants. There are some people that think I am betraying my culture, because of my views. The truth is that I have seen how people can come to this country and succeed, the right way. By right way I mean, following the laws of this country. We all reap what we sow; if you do things right then you will enjoy the great benefits.